24/7 Support

Medscout Service Center

Medscout operates a multilingual service center staffed with qualified medical experts that will assist you in getting treatment at a world class healthcare institution. Our team is available around throught the day by email or phone to answer all questions regarding treatment options and provide cost estimates. This service is included in our quote for your treatment. Upon booking your treatment we are happy to organize your trip for a reasonable and transparent surcharge.

Professional onsite support

Upon arrival at your treatment destination, Medscout is happy to provide onsite assistance ranging from airport pickup to interpreter services. Throughout your entire stay our team will coordinate our service providers so that you at all times receive the support you require. We will provide you with a personal service agent who will be responsible for ensuring that everything goes smoothly.

Questions? Need help? +49 30 5490 9620